Return policy
Effective for orders placed after June 1st, 2025
Return Period
You have a 30-day window starting from the date of delivery to initiate a return, giving you ample time to review your purchase and ensure it meets your expectations.
Important Notes
Custom seat cover orders, as well as any seat covers that have been modified, customized, cut, ripped, or altered in any way, are non-refundable and non-returnable. These items are considered final sale and are not eligible for a refund under any circumstances. Customers are responsible for selecting the correct color, fabric, year, make, model, and seat type. Orders placed with incorrect selections are not eligible for refunds or exchanges. Expedited shipping fees are non-refundable.
Free Return Label Policy
If you experience a confirmed fitment issue with your seat covers, we offer a Free Return Label. To qualify, you must provide clear photos or videos to our support team showing the issue. For all other return reasons (such as change of mind or incorrect selection), customers are responsible for return shipping costs. To request a return label, please contact our support team.
Return Process
1. Contact our Customer Support Team
To initiate a return, please contact our support team at sales@everseats.com after submitting your request through our support email. We require proof of purchase along with photos/videos of the issue so we can assist you efficiently. Our team will provide a Return Authorization (RA) number and detailed return instructions.
2. Securely Package the Item
Items must be unused and in the same condition as received. Please package the item securely in its original packaging or a suitable alternative to prevent damage during transit. Improper packaging or returned items that arrive damaged or with missing parts (including seat cover components) may result in a partial refund or no refund.
3. Ship the Return
Send the package to the return address provided by our support team and share the tracking number with us.
4. Inspection and Refund
Once your return is received, our team will inspect the item to ensure it meets our return criteria. Please allow 7–10 business days from receipt for your refund to be processed.
5. Refund Notification
You will receive an email confirmation once your refund has been issued. Refunds will be returned to the original payment method.
Restocking Fee
A 5% restocking fee will be applied to all returned items. This helps cover the cost of processing, inspection, and handling.
Cancellation Fee
If you need to cancel your order before it has shipped out, a 5% cancellation fee will apply to cover processing and production costs. Orders cannot be canceled once they have been shipped.
Note
Failure to follow return instructions may result in a partial refund or no refund.
Contact Us
If you have any questions or need assistance, please contact us at sales@everseats.com. Our team is here to ensure a smooth and supportive experience.
